Welcome to Scalixity! We are committed to providing you with an exceptional shopping experience. Our customer service team is here to assist you with any queries, concerns, or support you may need.
Contact Us
Have a question? Need help with an order? Our customer support team is available to assist you.
Email: support@scalixity.com
Order Tracking
Track your order easily using our Order Tracking page. Simply enter your order ID and email to get real-time updates on your shipment.
Returns & Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of delivery. To initiate a return:
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Visit our Returns & Refunds page.
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Fill out the return request form.
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Print the return label and send back the item.
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Receive a refund or replacement after the item is received and inspected.
Shipping & Delivery
We offer fast and reliable shipping worldwide. Estimated delivery times vary based on location:
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Standard Shipping: 5-7 business days
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Express Shipping: 2-3 business days
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International Shipping: 7-14 business days
Tracking details will be provided via email once your order is shipped.
Payment Methods
We accept multiple payment options for your convenience:
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Credit/Debit Cards (Visa, MasterCard, American Express)
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PayPal
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Apple Pay & Google Pay
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Buy Now, Pay Later options (where applicable)
FAQs
Find answers to common questions on our FAQ page. Topics include:
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Order modifications and cancellations
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Payment issues
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Product warranty
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Account management
Need More Help?
Our support team is always ready to assist you. Reach out via email, phone, or live chat, and we’ll be happy to help!
Thank you for choosing Scalixity – Your satisfaction is our priority!