Welcome to Scalixity! We are committed to providing a seamless and secure shopping experience. Please read our payment policy carefully before making a purchase. By shopping with us, you agree to the terms outlined below.
Accepted Payment Methods
We accept the following payment methods:
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Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
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Net Banking: Supported banks as per our payment gateway
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UPI Payments: Google Pay, PhonePe, Paytm, and other UPI-enabled apps
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Wallets: Paytm, Amazon Pay, and other supported wallets
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Pay Later Options: If applicable, buy now and pay later services like Simpl, Lazypay, etc.
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Cash on Delivery (COD): Available on select orders and locations (additional charges may apply)
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EMI & No-Cost EMI: Available for eligible transactions via partnered banks and financial institutions
Currency
All transactions on Scalixity are processed in [Currency Name]. If you are shopping from another country, your payment provider may apply conversion rates and additional charges.
Payment Security
We prioritize your security by using SSL encryption and secure payment gateways to process all transactions. Scalixity does not store your card details. Payments are handled by trusted third-party processors that comply with PCI DSS (Payment Card Industry Data Security Standards).
Order Confirmation & Payment Processing
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Once your payment is successfully processed, you will receive an order confirmation via email/SMS.
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If payment fails, please retry using a different payment method or contact your bank for further assistance.
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Orders remain in a "pending" status if payment verification is required.
Refunds & Cancellations
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Cancellations: Orders can be canceled before they are dispatched. Once shipped, cancellations may not be possible.
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Refund Processing: Refunds for eligible returns/cancellations will be processed to the original payment method within 5-7 business days.
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COD Refunds: If you paid via Cash on Delivery (COD), refunds will be processed to your bank account or wallet after verification.
Payment Disputes
If you notice an unauthorized charge or a billing issue, please contact [Support Email] or our customer support team within 48 hours of the transaction. We will investigate and assist accordingly.
Changes to This Policy
Scalixity reserves the right to modify this payment policy at any time. Any updates will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.